FREQUENTLY ASKED QUESTIONS

Recurring service is available twice weekly, weekly, or every other week. We also offer Fresh Start Cleanups for yards that need a one-time or initial reset.

We clean the agreed service areas where dog waste is present, including accessible front, back, and side yards, dog runs, and other outdoor areas included in your service instructions. If you want a specific area checked, just let us know.

Yes. Recurring pet waste removal is available year-round. Many visits can still be completed in light rain. If severe weather makes service unsafe or impractical, we’ll contact you and adjust the schedule as soon as conditions allow.

Usually not. As long as we have safe access to the agreed service area and your pets are secured as needed, we can complete the visit without you being home.

We sanitize equipment and footwear between properties, follow your access instructions, secure the gate after service, and can include a gate photo with your completion update. Our service team members are carefully vetted.

Sometimes. Friendly dogs may be able to stay outside if the setup is safe, but we ask that protective, anxious, reactive, or aggressive dogs be secured during service. If a visit can’t be completed safely, we’ll let you know.

Yes. You can request a preferred service day. Availability depends on your address and the current route schedule, so we’ll confirm the best available option when service is set up.

Because route timing can shift with traffic, weather, and the needs of each property, we don’t promise an exact arrival time. We do send on-the-way and completion notifications so you know when your yard is being serviced.

We collect and double-bag the pet waste after each cleanup. By default, the bag is placed in your trash bin. If haul-away or another disposal arrangement applies to your service, we’ll confirm that with you in advance.

Your quote is based on factors such as the number of dogs, yard size and layout, service frequency, access, and any initial buildup. We confirm your quote before service begins.

No. You can start, adjust, or stop recurring service without being locked into a long-term agreement. You can manage service details in your customer portal or contact us if you need help with a change.

Yes. We offer artificial turf cleaning and targeted outdoor deodorizing for pet-use areas.

Yes. Pressure washing is available for appropriate exterior hard surfaces.

Fresh Yard Scoop focuses on Orange County and nearby Long Beach. Route availability can vary by address.

Yes. Your first pet waste cleanup is free when you start qualifying recurring service. One-time cleanups are quoted separately.

Yes. Fresh Yard Scoop provides pet waste cleanup in Huntington Beach based on route availability.

We offer twice-weekly, weekly, and every-other-week recurring cleanup, along with Fresh Start Cleanups.

Pricing depends on the number of dogs, yard size and layout, service frequency, access, and any initial buildup.

Usually not. If we have safe access and your pets are secured as needed, we can complete the cleanup while you’re away.

Yes. Artificial turf cleaning and outdoor deodorizing are available for appropriate pet-use areas.

Often, yes. Service depends on reliable property access and any required community permission.

Yes. Fresh Yard Scoop serves Costa Mesa based on route availability.

Recurring service is available twice weekly, weekly, or every other week.

Yes, when the outdoor service area is safely accessible and appropriate for the service.

Your quote is based on the number of dogs, yard size and layout, cleanup frequency, access, and any initial buildup.

Usually not. With safe access and pets secured as needed, we can complete the visit while you’re away.

Yes. We offer artificial turf cleaning, outdoor deodorizing, and pressure washing for appropriate exterior surfaces.

Yes. Fresh Yard Scoop provides pet waste cleanup in Newport Beach based on route availability.

Often, yes. We need dependable access and any required property or community permission.

We offer twice-weekly, weekly, and every-other-week recurring cleanup, plus Fresh Start Cleanups.

Pricing depends on factors including the number of dogs, yard size and layout, service frequency, access, and any initial buildup.

Yes. We offer artificial turf cleaning and targeted outdoor deodorizing for appropriate pet-use areas.

Usually not. If we have safe access and your pets are secured as needed, we can complete your cleanup while you’re away.

Yes. Fresh Yard Scoop serves Irvine based on route availability.

Often, yes. Reliable access and any required community permission are important.

Recurring service is available twice weekly, weekly, or every other week.

Your quote is based on the number of dogs, yard size and layout, service frequency, property access, and any initial buildup.

Yes. Artificial turf cleaning and targeted outdoor deodorizing are available for appropriate pet-use areas.

That depends on the dog and the property setup. For everyone’s safety, we may ask that pets be secured during the visit.

Yes. Fresh Yard Scoop serves nearby Long Beach, with availability varying by route and address.

Coverage can vary by ZIP code and current route capacity.

We offer twice-weekly, weekly, and every-other-week recurring cleanup, along with Fresh Start Cleanups.

Pricing is based on the number of dogs, yard size and layout, cleanup frequency, access, and any initial buildup.

Yes, when the area is safely accessible and appropriate for the service.

Yes. We offer artificial turf cleaning, outdoor deodorizing, and pressure washing for appropriate exterior surfaces.